Terms of condition - Royal Christmas HK LTD & Royal Christmas NL
General Product Safety Regulation (GPSR)
The GPSR is the new Europese Law on product safety. The implantation new law is for nonfood products was on 13th December 2024.
Royal Christmas designs complete process to implement the new GPSR for their partners / clients.
Regulation (EU) 2023/988 of the European Parliament and of the Council of 10 May 2023
I am glad to announce Royal Christmas made clear plan to implement the process of requirement of the GPSR Law. We believe our clients focus need to be on our items and not busy on the implementation of the new law. In the end we are all in one supply chain and need to work together and take our responsibilities. When order Royal Christmas items we will assist you to guide through the proces.
- General / mechanica Requirement
- Chemical use and Certifcations
- Technical Doc safe
- Packing Requirement, artwork marking name / batch / QR
- Technical files safe
- Sustained scope
- Investigator and track compliance / product requirements
- Set up a compliance system
- Keep track of changes in future
- Take immediate action in case of an unsafe product and how to proceed in this case
For the ones who did not know about the GPSR. See under need more info.
GPSR concerns general product legislation
The GPSR is intended to better guarantee general product safety within the European Union. The goal is simple: to ensure that only safe products are placed on the European market and that, if something does go wrong, consumers are helped quickly and the unsafe product is quickly removed from the market. If you want to know more about the GPSR, visit the website of the Netherlands Food and Consumer Product Safety Authority
The GPSR contains obligations that apply specifically to various market participants, such as manufacturers, importers, distributors and fulfilment service providers
As the name of the regulation already indicates, the GPSR concerns general product legislation. Every market participant must therefore comply with these requirements for every product. In short, it means that a product does not present any risks when used normally. Or only small risks that fit the use of the product, and that are safe enough for the health and safety of consumers.
Check if there is specific legislation
In addition to the GPSR, there is also legislation that regulates specific properties of products. Is there specific legislation for a product with additional or different requirements? In that case, the GPSR only applies to components and risks that are not, or are dealt with in less detail by those regulations.
So check for each product that you trade whether not only the GPSR, but also specific legislation applies. In total there are about 80 other regulations and directives that may apply. Do they contain more specific requirements that are also in the GPSR? Then you must comply with those more specific requirements. Specific therefore takes precedence over general.
Do you need help figuring out which legislation you and your products need to comply with? Consider hiring a consultancy to help you with this.
Why is the GPSR needed?
The old General Product Safety Directive was introduced in 2001. As a result, this law no longer matched the current consumer product market. This market has changed enormously in recent years. More and more is being sold and bought online. This is done via retailers, manufacturers and online marketplaces . Products come from countries where we or our EU colleagues cannot supervise. In addition, websites from outside the EU increasingly offer products directly to consumers. The role of fulfilment service providers has also increased enormously. These developments require an update of the product safety legislation.
Answer to the practice
The GPSR fits this new reality, this law makes clear who is responsible and when. It has rules for all participants in the market , including online marketplaces and fulfillment service providers. In addition, the GPSR pays extra attention to recalls. The consumer is central to this. They must be able to easily claim redress and always be offered a good alternative in the event of a recall. Finally, the GPSR enables better enforcement.
What will change due to the GPSR?
The GPSR states that anyone who trades in products must ensure that they are safe and remain safe. You may therefore only sell products that do not pose a risk. This also applies to second-hand or reconditioned products.
Always a responsible person
The GPSR also requires that all products placed on the EU market that fall under the GPSR must have a responsible person in the EU. This also applies to products offered online to EU consumers by suppliers established outside the EU. This means that there is a responsible person in the European Union for each product. In practice, this is the manufacturer , its authorized representative , the importer , or a fulfilment service provider .
Is there no EU responsible person on a product? Then the product may not be sold in the EU. Think of webshops established outside the EU that offer a product to the EU consumer. In that case too, an EU responsible person must be on the product.
The GPSR has:
- Strict requirements on the precautions you must take for product safety, such as internal risk analysis and the preparation of technical documentation
- The obligation to have a compliance system in your business operations, which records how you meet the requirements of the GPSR
- Specific product safety obligations for both market participants and online marketplace providers
- Strict requirements regarding the traceability of products
- A clear process for recalling unsafe products
View the full text of the GPSR on the EU website. Also see what the GPSR means for you based on your role.
Regulation (EU) 2023/988 of the European Parliament and of the Council of 10 May 2023 on general product safety, amending Regulation (EU) No 1025/2012 of the European Parliament and of the Council and Directive (EU) 2020/1828 of the European Parliament and the Council, and repealing Directive 2001/95/EC of the European Parliament and of the Council and Council Directive 87/357/EEC (Text with EEA relevance)
Sales, shipment and payment conditions for container, Royal Christmas China:
- Royal Christmas China / HK – Royal Christmas HK LTD
- RMS 1002-03, 10/F Tai Yau Building
- 181 Johnston Road,
- Wanchai, Hong Kong, China
- Phone: 00 852 3987 1028
- Fax: 00 852 2402 8898
- The Business registration number: 37269683-000-10-13-3
– Prices till 14th of March, 2025
– 30/50% down payment before 14th of March, 2025
or Royal Christmas as agreed on differently
– Final payment 7 days before shipment
– FOB prices for a minimum of 40 ft. or 350 Dollars extra for 20 ft.
– Deluxe Line: minimum 30 pieces per item per group. Only these 2 lines can be mixed in container.
– Customer made items 50% down payment
Royal Christmas will not accept partly shipping any mix order / containers of other factories,
who wo need to combine in the container of products items of Royal Christmas.
Royal Christmas ship out their items pro container.
Spare parts are ordered with the order of the container for the following year.
Then RC will assess which spare parts will be supplied, and which spare parts
will not be supplied. Spare parts have to be ordered before 1st of February.
Possibly costs for the spare parts are calculated by RC, and these can
only be ordered for the parts of the product of the year before.
The Minimum of Quantity for loading containers:
1 x 20ft. Container basic offer 2-3 Model 15 Item Mixed into 1 x 20ft. Container.
1 x 40ft. Container basic offer 4-5 Model 25 Item Mixed into 1 x 40ft. Container.
1 x 45ft. Container basic offer 6-7 Model 35 Item Mixed into 1 x 40ft. Container.
– Best seller items MOQ of USD 1.500,- per item
– MOQ for each item USD 1.500,- in Royal Christmas packaging
– MOQ for each item USD 1.500,- in brown packaging
– Royal Christmas Packaging MOQ USD 1.500,- per item BASED ON EACH ORDER
(Can arrange outer B&W label)
MOQ: 120 cm – 30 pcs / 150 cm – 25 pcs / 180 cm – 20 pcs / 210 cm – 15 pcs /
240 cm – 10 pcs / 270 cm – 5 pcs
– Special Packaging MOQ USD 1.500,- per each item
MOQ: 120 cm – 100 pcs / 150 cm – 75 pcs / 180 cm – 60 pcs / 210 cm – 45 pcs /
240 cm – 30 pcs / 270 cm – 15 pcs
– Special Items who are not in Royal Christmas collection 2024 MOQ USD 1.500,- per item
– Third Party inspection only accepted for orders over USD 50.000,-. Under this amount we
will debit USD 100,- per article.
– Order confirm and delivery prior production need time min. 90 – 120 days
End Feb End June
End April End August
End June End Oct
Order confirmation date considered base on the full packaging info confirmation.
– Special container loading request: USD 300,- per 20 Ft., USD 500,- per 40 Ft., USD 600,-
per 40 Ft. HQ.
Sales, shipment and payment conditions for EURO / PALLET – Europe / Warehouse:
Group Veldpape, Royal Christmas NL BV
Engelstilstraat 14
9671 JH Winschoten
The Netherlands
Tel. 0031 (0)597 413546
Fax: 0031 (0)597 412751
Chamber of Commerce number: 02065328
VAT number: NL 8078.39.127.B.01
– prices till 14th of March, 2025
– 30/50% down payment before 14th of March, 2025
or Royal Christmas as agreed on differently
– final payment 7 days before shipment
– Minimum order € 3.500,- exclusive of VAT
– Deluxe Line: minimum 30 pieces
per item per group
– Customer made items 50% down payment
– MOQ 1500,- USD
MOQ Pallet per artificial Christmas tree:
120 cm = 20 pieces
150 cm = 20 pieces
180 cm = 15 pieces
210 cm = 15 pieces
240 cm = 10 pieces
270 cm = 8 pieces
Royal Christmas general points:
– Interest on all past due amounts will accrue at the rate of 2% per month.
– The Seller reserves the right to take any action necessary to recover any past due amounts as well expenses to recover such past due amounts including attorney’s fees and collection agency fees.
– Goods are down by the buyer when 100% settlement of the invoices.
– If the sale defined herein is on an ‘open account’ (credit) basis, Buyer agrees to pay the amount in full, on the due date, without deduction. Seller may not offset any amount due from Seller nor make other
deductions without authorization, in writing, from an Officer of the Seller.
– Any credit extended to buyer is subject to review at anytime and the Seller may reduce or cancel any limits at its discretion. Seller reserves the right to hold shipments if any past due amount exists at the time
of shipment; the customer has exceeded their credit limit; or if the Seller becomes insolvent or makes any filing for bankruptcy protection.
– Changes made by the buyer to the items, quantities, specifications, testing or shipping requirements may result in delay or delivery and / or result in price adjustments. Such changes, if accepted by Seller,
will only be confirmed by issuance of a new (or revised) Purchase Confirmation and no other document (e-mail, verbal, or otherwise) should be construed to mean any such request accepted.
– Any dispute arising under this Agreement shall be settled in Hong Kong under Hong Kong law, irrespective of where the order may be entered into.
– By accepting delivery of the goods listed herein, Buyer agrees to the above Terms and Conditions and acknowledges they have sufficient time between their order and the time of delivery of goods to raise
any objections to the Seller. No employee or representative of the Seller, except an Officer, has the authority to make changes to these Terms and Conditions and any such change can only be made in writing, signed by an Officer of the Seller.
– Royal Christmas does not offer claim construction and accept and rejected other claims constructions.
– Orders can not be cancelled because there is later shipment caused by any action.
– Samples sent to the customer are shipped on cost of customer, also the samples costs are charged to the customer. Royal Christmas could determine to offer for free, in certain causes Royal Christmas
staff will let the customer know before shipment.
– When goods are ready to ship like agreed in the sales confirmation and the customer does not send forwarder detail to plan the shipping or provide container to load the goods, after 60 days pass the
notice of ready goods. The customer loses the right of the ordered goods and down payment given to Royal Christmas to produce the goods.
– The customer is responsible for sending inspection office, after shipment is the customer responsibility of the goods and pro country legislations of requirements.
These conditions have been filed in the Dutch language and as well as translated into the language of the country where the goods the user offer.
User can not be held responsible for any translation errors.
As you placed an order with us you agreed to our terms of delivery and payment, too. Veldpape is entitled to alter these terms when the currency has expired. If you receive goods you did not order you must inform Beheermaatschappij Veldpape Projecten (= Management Company Veldpape Projects) immediately. Any inaccuracies of data stated by Veldpape must be recorded to Beheermaatschappij Veldpape Projecten in two days.
Article 1. Definitions
The conditions comprise:
1.1 User (of these conditions):
Veldpape Interieurbeplanting BV (= Veldpape Interior Planting Ltd) and trade name Royal Christmas.
Royal Christmas HK LTD The Business registration number: 37269683-000-10-13-3.
1.2 Other party:
Consumers and retail / the natural or corporate body practising a trade or profession who have placed an order with the user to supply or make goods, to hire or execute activities.
1.3 Producer: The manufacturer of products which are resold by the user.
Article 2. Applicability
2.1 These conditions are in force for any offer and for the realization, the contents and fulfilment of all the agreements between user and the other side, in so far as the parties have not chosen explicitly and in writing for a different course.
Article 3. Offers
3.1 Offers of user are without engagement and expire 7 days at the latest after the date of the offer, or stated otherwise.
3.2 Offers can only be accepted without any deviations.
Article 4. Realization agreement
4.1 An agreement is realized by written, e-mail or oral acceptance by user and/or other side. These conditions form part of the agreement in an unabridged way.
4.2 Promises, acceptances by representatives, agents and other intermediaries are only binding if they are explicitly affirmed by the user; in silence with exclusive applicability of these conditions.
4.3 These conditions are also applicable to any future agreements in so far as the conditions have not changed.
4.4 An agreement is considered as being cancelled if the user has approved of it in writing. Cancellation is impossible if the user already started with the execution of the agreement in the widest sense. The other party is obliged to compensate the damage done. By damage is meant: the losses suffered by the user, forgone income and at any rate expenses made to prepare the order, expenses for goods and materials which were bought and for obligations entered into with a third party. In case of cancellation of the agreement by the other party is always at least 40% of order amount (order confirmation) will be charged. It is not possible to cancel the agreement if the other party does not agree to the height of the indemnification which must be paid.
Article 5. Prices
5.1 The prices stated by the user are both inclusive of and exclusive of Value Added Tax, which has been described clearly. There may also be taxes which have been imposed by the authorities.
5.2 The price stated for an achievement by the user only applies to the achievement in conformity with the specifications agreed upon.
5.3 Prices till 14th of March, 2025
– 30/50% down payment before March 14th, 2025 or
Royal Christmas as agreed on different
– final payment 7 days before shipment
– FOB prices for a minimum of 40 ft. or
350 Dollars extra for 20 ft.
– Deluxe Line: minimum 30 pieces
per item per group. Only these 2 lines can be mixed in container.
– Customer made items 50% down payment
5.4 5x multiple packing minimum per item.
Article 6. Changes in prices
6.2 Prices based on current material and dollar prices, transport, shipping costs or additional costs, December 1, 2024. Royal Christmas keeps the right to adjust sales prices if there are fluctuations
Article 7. The date for payment
7.1 Payment by the other party must take place in 8 days.
7.2 The goods must be paid within a fortnight after the date of the invoice or on the date as was agreed upon. You will find this date on the invoice. It is impossible for you to lay a claim to any discount, settlement or suspension.
7.3 User is authorized when agreed on delivery in parts, after delivery of the first part, to request you not only to pay for this part but also to pay the cost made for the complete delivery.
Article 8. Time of delivery
8.1 It is considered that the time of delivery agreed upon will be approximately correct unless the date mentioned has been qualified as fatal, but only in writing.
The user has only then neglected his duty when the other side has pointed out that the user failed as to the latest date of delivery.
8.2 Binding the user on the latest date of delivery agreed upon expires if the client changes the specifications of the goods ordered or likes to receive more articles, unless the change is hardly of any significance or the delay is of no importance so that the user need not change the first date of delivery.
8.3 The other party is obliged to execute the agreement and to do anything that is reasonably necessary or desirable to enable the supplier to take care of an early delivery.
Article 9. Delivery and risks
9.1 Delivery will take place at the spot where the user practises his business, unless it was agreed upon only in writing that the user will deliver the goods.
9.2 If it was agreed upon that the goods will be transported the cost of transport are for account of the user, unless free delivery was agreed upon. The user always bears the risks of transport and insurance. By accepting the goods the conveyor gives evidence that the goods are in good condition from the outside, unless any peculiarities are mentioned on the bill of lading or on the receipt.
9.3 User need not deliver the goods in parts. Delivery will be done in the usual way and is determined by the user, unless it has been agreed upon differently.
9.4 Buyers risk and damage is 3% of the total value.
9.5 Replacements need to be ordered before March and can only be shipped with that order. Royal Christmas will determine minimum costs
Article 10. Investigation on delivery
10.1 Any shortages or external damages of goods which are stated on delivery must be mentioned on the bill of lading, the invoice and/or any other transport document by the other party. After that the user must be informed within 3 days after receipt of the goods. If the other side fails to do so it is supposed that he agrees to the delivery. Any claims are not dealt with then.
Article 11. Deviations
11.1 Deviations between the goods or work delivered on the one side and the original design, drawing, picture or digital record on the other side cannot be any reason to disapprove of the goods, to receive a discount, to dissolve the agreement or get a compensation, if they are of minor importance.
11.2 Deviations which are reasonably regarded as being of no or of minor influence on the utility are considered of minor importance.
11.3 The smart adapter should function as an adapter. No rights can be derived from the options offered by the smart adapter app.
You pay nothing extra for the smart adapter and it is also offered as an extra service. You buy the adapter. There are many possibilities that the app / smart adapter does not function, for example due to the operating system that is not recognized by every device or older versions of your mobile, tablet, etc. We are not liable for the service of the not working smart adapter.
Royal Christmas makes every effort to keep the app up to date. After measurement, 95% functions correctly. That is why we inform the customers early to avoid disappointment or misunderstanding and we are not liable if the smart adapter does not function properly.
Article 12. Reservation of property
12.1 All products delivered remain the exclusive property of the user till the total amount of the concerning bill and any extrajudicial cost have been paid.
12.2 Goods which were hired in the case of loaned from the user remain the useres property and may not be pawned, lent and/or sublet to a third party.
Article 14. Liability
14.1 Except for malicious intent or big faults of the user, the liability of the user for damage stated in an agreement or as a result of an unlawful action towards the other party is limited to the invoice price of the goods delivered.
14.2 User is not liable towards the other side for damages or faults which were caused by a third party brought in on behalf of the user.
14.3 On no condition the user can be held responsible for quality and safety standard which were stated by producers of artificial Christmas items like garlands, artificial wreaths, artificial trees, glass products and lighting. The other party can only apply to the producer for any indemnification.
14.4 User is not liable for wrong translations, printerÆs errors or typographical errors in printed matter and other newsletters which might cause any damage.
Article 15. Force majeure
15.1 The user cannot be held responsible for the shortcomings in fulfilling the agreement if they are not his fault, neither in virtue of the law, agreement nor problems in traffic.
15.2 When it is clear that the goods cannot possibly be delivered in time as a result of force majeure the user is obliged to inform the other party by fax, mail or telephone as soon as possible which must be followed by a second confirmation. The episode did not take place within 2 months by the party specified deliveryweek.
Article 16. Claims
16.1 The report of the complaints must at least state the following data:
a. Company Name or Name and address of the other party
b. Invoice Number
c. Date of receipt of the goods
For the terms of reporting complaints user refers to article, paragraph 1 and 2.
The goods have to be kept in the same condition as the other party received them.
16.2 A complaint with regard to part of the goods delivered cannot lead to a disapproval of the complete delivery.
16.3 After the terms stated in article, paragraph 1 and 2 have expired it is supposed that the other party has approved of the goods delivered. After that claims are not dealt with anymore by the user.
16.4 Royal Christmas allow here selves not to deliver goods or delay shipment when there is a labour shortage in the Chinese market or overproduction. And reject responsibly cost throught this problems
acquire. Royal Christmas is not responsible for labour shortage.
Article 17. Disputes, suitable law
17.1 Only the Dutch law is applicable to agreements with the user, unless with export it is agreed upon in a different way.
17.2 All the disputes concerning the realization, the explanation or the execution or agreements which have resulted from agreements will be adjudicated by the authorized judge in Hong Kong in the first instance.
17.3 Parties can put their dispute before an arbitration committee with deliberation. This verdict will be accepted by both parties as being definite.
Article 18. Returns website orders
Should you wish to return your purchase, it is important that you go through the following steps.
Your order can be returned to us within 14 days of receipt.
You must return your order unused and undamaged in original packaging. Please also read the return conditions standing below.
Returns are accepted until December 23. Mail no later than December 24 to ina@royalchristmas.nl the tracking number of
the package, the carrier’s name and your invoice number. After Christmas, no returns are accepted.
Return Policy:
- We reserve the right to charge additional costs in the event of damage caused by you to returned goods
- Any costs resulting from, not being at home, wrong address or package being refused, will be charged to the customer.
- There is no trial period of 14 days for orders placed after December 9.
- Christmas lights, flagpole trees, Christmas items with lights, baubles and decorated artificial Christmas trees are excluded from return.
Also invoices bearing the words no trial period and the online ordering are excluded from return. - Returns are accepted until December 23. Mail no later than December 24 to ina@royalchristmas.nl the
tracking number of the package, the carrier’s name and your invoice number. After Christmas, no returns are accepted. - Please note that no packets are accepted with us at the weekend.
- Packages that are refused by customer will not be accepted / dealt by Royal Christmas.
- Questions, about your order / refund / goods not received, must be sent by e-mail (ina@royalchristmas.nl) within one month after the order was placed and paid for, quoting your invoice number.
- Questions regarding your order that have not been received within the prescribed period will not be treated.
- When returning a product outside the specified conditions, the payment shall not lapse.
- Should the product be used, damaged or not returned in full condition, then we reserve the right to refund up to 75% of the purchase.
Article 19. Marketing material
For all websites Veldpape Projects / Royal Christmas:
– Films and photos are not given by Royal Christmas without logo inside the photo.
– Royal Christmas is owner of the films and photos and can reject use of the photos.
– Photographs will be made available only including Royal Christmas watermark.
– No photographs are made available that in marketing expressions of Royal Christmas are used or presented online.
– Royal Christmas selected what films and photos are presented to the customer, is with logo of Royal Christmas.
– Royal Christmas determines what films and photos are given to customer or not given to customer is not part for sales
to present free films and photos.
– Only when Royal Christmas give the right to customer to use the brand name of Royal Christmas the customer can use
for marketing and commercials, else not allowed.
Article 20. Test reports
The items are tested on the flame-retardant NEN EN 71-2 / NTA-8007 / B1 other reports are not standard offered by Royal Christmas. Test
Report who are on hand of Royal Christmas can ben hand over to the customer on no extra cost. Inspection office
Royal Christmas used are SGS, Dekra and Asia Inspection. The purchaser is responsible to present what for
fulfillment the items need to be. Depending on the items Royal Christmas could present:
– Reach, EMC, Rohs
– Inspection report and loading reports
If there is no inspection send by customer, Royal Christmas used his regular inspection office. Asia Inspection
Quality audit and Ethnical audit are required, and at the expense of buyer. 2nd Party lab for audit are possible when
agreed in the sales confirmation of Royal Christmas.
Article 21. Samples
– Samples can be ordered with the order, Royal Christmas does not keep any stock of samples.
Samples need to be made special and production lead time, depending on the period of the year, max. 75 days.
– Freight costs of sending samples are for cost of the customer.
– Samples who are requested by the customer are shipped out on risk of shipping and acceptation towards customer.
The customer needs also to report 10 days before shipping special request of papers.
Article 22. Our websites
www.royalchristmas.com
www.royal-christmas.eu
www.royalchristmas.com.hk
www.royalchristmas.cn
www.royalchristmas.com.cn
www.royalchristmas.us
www.royalchristmas.be
www.royalchristmas.co.uk
www.royalchristmas.mobi
www.kunstkerstbomen.nl
m.kunstkerstbomen.nl
www.kuenstlicherweihnachtsbaum.de
www.kuenstlicherweihnachtsbaum.at
www.artificialchristmastree.nl
www.artificialchristmastree.co.uk
www.kerstwinkel.nl
www.nepkerstboom.nl
www.kunstkerstbomen.be
www.kunstkerstboom.be
www.online-tuincentrum.nl
www.kunstkerstboom.nl
www.kunstliche-weihnachtsbaume.de
www.sapins-de-noel-artificiels.fr
www.christmas-tree-artificial.co.uk
www.arbolesdenavidadartificiales.es
www.alberidinataleartificiale.it
www.kerstwinkel.nl
www.sapinsdenoelartificiels.fr
www.sztucznychchoinek.pl
www.spritzgussbaum.de
www.umelevanocnistromky.nl
www.kunstigejuletraeer.dk
www.royalchristmas.eu
www.veldpapeshop.nl
www.royalchristmasshop.nl
www.artificial-juletre.nl
www.kunstlicher-weihnachtsbaum.de
www.arvores-de-natal-artificial.nl
www.brazi-artificiali-de-craciun.ro
www.keinotekoiset-joulukuuset.fi
www.kunstkerstbomenwereld.nl
www.kunstlicher-tannenbaum-kaufen.de
www.kerstwinkel.tv
www.kuenstlicher-weihnachtsbaum.tv
www.kunstkerstbomen.tv
